Terms and Conditions of Usage
This Terms & Conditions page governs the manner in which Leonhard Lang USA, Inc. collects, uses, maintains and discloses information collected from user's of the www.leonhardlangusa.com website. Our Terms & Conditions apply to the website and all products and services offered by Leonhard Lang USA, Inc.
Returning Purchased Products
All purchased products from Leonhard Lang USA, Inc. require an RMA request that must be received by our facility within 30 days of the original invoice date. Restocking fees may apply with fees dependent on the individual product(s) returned. Leonhard Lang USA, Inc. guarantees 100% satisfaction for all our products and will replace any defective product immediately.
Web Browser Cookies
Our website uses cookies to enhance the user experience. The user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about their internet usage. User's may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of our website may not function properly as the website has been designed to use cookies.
How We Use Collected Information
Leonhard Lang USA, Inc. collects and uses personal identification information for the following purposes:
- To improve customer service:
The information you provide helps us to more effectively, and efficiently respond to your customer service requests and technical support needs.
- To personalize user experiences:
We may use information gathered from website usage to understand how our user's use the services and resources provided by our website.
- To process transactions:
We may use the information provided by the user when placing an order only to provide service and fulfillment to that order. We do not share any of this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails:
The email address the user provides for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we will provide “unsubscribe” instructions in an email or the user may contact us via our customer service email or our telephone number.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. Sensitive and private data exchange between our website and its user's happens over an SSL secured communication channel and is encrypted and protected with the highest digital signatures.
Changes to This Terms & Conditions Page
Leonhard Lang USA, Inc. has the ability and discretion to update this Terms & Conditions page at any time. We encourage user's to frequently check this page for any changes and to stay informed about how we are helping to protect your personal information. You acknowledge and agree that it is your responsibility to review this page periodically and become aware of any future modifications.
Your Acceptance of These Terms
By using our website, you signify your acceptance of this policy and terms and service. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about our Terms & Conditions, the practices of our website, or information contained on this website, please contact us by telephone or by email.
Call or email us today to learn how to become a SKINTACT distributor!
Tel. (800) 903-6199, ext. #5
Revised: 9/14